Privacy Policy for SJB
Last updated: 14 November 2025
This Privacy Policy explains how SJB collects, uses, stores and protects your personal information when you contact us, visit our website or use our services. We are committed to safeguarding your privacy and ensuring your information is handled securely and lawfully.
1. Information We Collect
We may collect the following information:
Personal details
Your name, address, email address, telephone number and any details you provide when contacting us.
Service related information
Information you give us when requesting a quotation, booking a service or making an enquiry.
Technical information
Information collected automatically when you visit our website which includes IP address, browser type, device information and pages viewed. This helps us improve our website performance and user experience.
Payment information
If applicable, payment details processed securely through our trusted payment partners. We do not store full card information.
2. How We Use Your Information
We use your information to:
• Respond to enquiries and provide quotations
• Deliver our services and manage bookings
• Maintain internal records
• Improve our website and customer experience
• Process payments when required
• Send service updates or important notices
• Comply with legal obligations
We only use your information for the purposes for which it was collected and we do not sell your data to any third party.
3. Legal Basis for Processing
We process your information under one or more of the following lawful bases:
• To fulfil a contract or provide a requested service
• With your consent
• To meet legal or regulatory obligations
• For legitimate business interests such as administration and service improvements
4. Sharing Your Information
We may share your information with trusted third parties when necessary which includes:
• Payment processors
• IT providers and website hosting platforms
• Professional advisers
• Subcontractors required to deliver a service requested by you
These parties will only use your information for agreed purposes and are required to keep it secure.
5. Data Storage and Security
We store your information securely and use appropriate technical and organisational measures to prevent unauthorised access, loss or misuse. Personal data is kept only for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements.
6. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data where appropriate
• Object to certain types of processing
• Request restrictions on processing
• Request a copy of your data in a portable format
• Withdraw consent at any time where consent was the basis for processing
To exercise any of these rights please contact us using the details below.
7. Cookies
Our website may use cookies to improve functionality and analyse site usage. You can manage or disable cookies in your browser settings. Further details are available in our Cookie Policy if applicable.
8. Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites and we advise users to review their policies before providing any personal information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights please contact us.
SJB
01277 823648 | 07711 886428
info@sjbmechanical.com
Wessex Lodge, Wrights Ln, Wyatts Green, Brentwood CM15 0QA
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.